Privacy Notice

Your privacy is important to me. This notice explains what information I collect, why I collect it, how I use and protect it, and your rights in relation to your personal information.

Who I am:

I am Beatrice Mascione, an independent integrative therapist, couples therapist and clinical supervisor working in private practice in the UK.

For the purposes of UK data protection law, I am the data controller for the personal information I hold about you.

If you have any questions about how I use your information, you can contact me at:

beatrice@beatricemascionetherapy.com

Information I collect:

When you contact me or work with me, I may collect information including:

your name and contact details
information you choose to share when making an enquiry
appointment and payment information
relevant personal and health information
emergency contact or GP details where appropriate
brief clinical notes
correspondence between us

Some of the information shared in therapy may be considered sensitive or “special category” information under UK data protection law, including information relating to your physical or mental health.

I only collect information that is relevant to providing therapy or supervision and managing my practice.

Why I use your information:

I use your information to:

respond to enquiries
arrange and manage appointments
provide therapy or clinical supervision
maintain appropriate clinical records
process payments and keep financial records
meet my professional, ethical, insurance and legal responsibilities

If you contact me about starting therapy or supervision, or are currently working with me, I process information where it is necessary to take steps towards or fulfil our therapeutic or supervision agreement.

Where I retain limited information after our work has ended, I may do so where this is necessary for my legitimate professional interests or to meet legal, tax, insurance or professional requirements.

Information about your health or other sensitive personal information is given additional protection under data protection law.

Confidentiality:

What you share with me is treated confidentially.

As part of responsible professional practice, I undertake clinical supervision. Client material may be discussed in supervision, but identifying information is avoided wherever possible.

There are limited circumstances in which I may need to share information without your consent. These may include situations involving serious risk of harm, safeguarding concerns, or where I am legally required to disclose information.

Where possible and appropriate, I would discuss this with you first.

How I store your information:

I take reasonable steps to keep your personal information secure.

Electronic information is stored using password-protected devices and secure services. I use third-party providers where necessary for services such as website hosting, email, online sessions and payments.

These providers may process limited personal information on my behalf and have their own data protection and privacy arrangements.

My website is hosted through Wix.

How long I keep your information:

I do not keep personal information for longer than I need it.

If you make an enquiry but do not go on to work with me, I will delete information relating to your enquiry when it is no longer needed.

When therapy or supervision ends, routine correspondence and information that is no longer required will be securely deleted.

I may retain limited clinical, financial or administrative records where this is necessary to meet professional, insurance, tax or legal requirements. These records will only be kept for as long as there is a reasonable reason for doing so and will then be securely deleted.

I review the information I hold and do not retain personal information indefinitely simply in case it might be useful in the future.

Sharing your information:

I do not sell your personal information or share it for third-party marketing.

Information may be shared where necessary with:

my clinical supervisor
service providers used to run my practice
professional or legal advisers where required
emergency services, safeguarding professionals or other appropriate authorities where there is a serious risk of harm or a legal requirement to disclose information

Only information relevant to the particular purpose will be shared.

Your rights:

Depending on the circumstances, you may have the right to:

ask what personal information I hold about you
request a copy of that information
ask for inaccurate information to be corrected
ask for information to be deleted where there is no longer a lawful reason to retain it
ask for the use of your information to be restricted
object to certain uses of your information
request that information you have provided is transferred to you or another organisation where applicable

These rights are not absolute and may depend on the reason the information is being held.

If you would like to exercise any of these rights, please contact me at:

beatrice@beatricemascionetherapy.com

If you are unhappy with the way I have handled your personal information, you also have the right to raise a concern with the Information Commissioner’s Office (ICO).

Website and cookies:

My website is hosted by Wix and may use cookies and similar technologies required for the website to function.

Some cookies may also be used for analytics or other optional functions. Where consent is required, you will be given the option to accept or reject non-essential cookies.

You can also change your cookie preferences through your browser or the cookie settings provided on the website.

Changes to this notice:

I may update this privacy notice if my practice, the services I use or data protection requirements change.

Last updated: October 2026